Meeting Point

For all the collective lesson, the Meeting point is in front pf the Swiss Snow Kids Village, down the Meilleret resort
The meeting point for the privat lesson is set upon the booking.

Offices and ski lifts

Office open all year round: contact by email.

December 01, 2020
Opening of the office located next to the tourist office
Chemin du Collège 2 - 1865 Les Diablerets

December 19, 2020
Opening of the office located at the start of the Meilleret cable car
Route du Col de la Croix 20 - 1865 Les Diablerets

OPENING of the Glacier 3000 ski area
November 07, 2020 to May 02, 2021

Opening of the Meilleret ski area
December 19, 2020 to April 11, 2021

les Grande Isles


WEBCAMS

Les Mazots

Meilleret

Glacier 3000

Les Chaux

Petit Chamossaire

Place de Bretaye

General conditions of Swiss Ski School Les Diablerets

Registration for ESS Les Diablerets activities implies acceptance of these conditions.

1)Reservations:
Classes can be booked by email, phone, via our website, on site.
The prices indicated include the teaching provided by the instructors of ESS Les Diablerets and exclude all other services (ski lift pass, equipment, meals except reserved, insurance).

2)Payment :
Lessons have to be paid at the reservation.
You have the option of making the payment using the following means:
• Via our website through our Booking-Corner platform
• By credit / debit card: Mastercard, Visa, American Express, Maestro, Postcard
• Bank Transfer
• Cash
• Twint

3)Instructors:
All of our instructors have received training and have cantonal authorization to teach skiing or other snow sports.

4) Lessons conditions:
♣ For group lessons, the client must pick up the participation card and the vest at one of our offices (see timetables) the day before or at the latest one hour before the start of the 1st lesson.
♣ Classes take place in all weathers. Weather conditions are in no way a cause for cancellation or postponement as long as the activity is provided by ESS Les Diablerets.
♣ ESS Les Diablerets reserves the right to change the student's class if it does not correspond to his level.
♣ The duration of the lessons includes the waiting time at the ski lifts and the climbs.
♣ Latecomers in group lessons are not expected.
♣ Group lessons take place from 3 registered participants. When the number of students is insufficient for the course of a class, ESS Les Diablerets reserves the right to group levels, from 2 participants to reduce the duration to one hour at the same price or to cancel the course.
♣ Group lessons are given in French and English.
♣ Private lessons are given in the requested language to the extent of the instructor available.
♣ Classes are not postponed or refunded due to the client being late at the meeting place.

5)Modification made by the customer:
A reservation can be modified:
• More than 48 hours, free of charge before the start of the 1st lesson, depending on availability.
• At less than 48 hours and during the stay, 5% administrative costs of the initial amount will be charged. (* Cancellation insurance)

6)Cancellation made by the customer:
A) Without subscription to cancellation insurance
Any request to cancel a course will be taken into consideration and reimbursed according to the conditions below.
It is recommended to take out cancellation insurance available when purchasing your lessons (details below)

  • For group lessons: *
    • At more than 7 days, cancellation free of charge.
    • At more than 48 hours, 10% on the total amount will be invoiced.
    • Less than 48 hours, no refund will be made.
  • For private lessons: *
    • At more than 48 hours, cancellation free of charge
    • At more than 24 hours, 50% of the amount due will be invoiced
    • Within 24 hours, no refund will be made

B)With subscription to cancellation insurance when booking
• At more than 48 hours, cancellation and modification without charge
• Less than 48 hours, cancellation on condition:
a) Illness with valid medical certificate
b) Accident with medical certificate
c) Accident / breakdown / cancellation or delay of means of transport, during the journey to get to the meeting place with proof
d) Total closure of the ski area.
e) Specific features related to COVID
f) * In case of modification or postponement

8)Responsibility :
• ESS Les Diablerets declines all responsibility in the event of an accident; consider taking out insurance.
• ESS Les Diablerets is not responsible for the loss or theft of equipment (gloves, bags, poles, skis, etc.)

9)Disputes:
The parties will endeavor to resolve any difficulties amicably. Any problem should be addressed to the office.

Advice for parents

The smooth running of the course is being prepared. The right equipment and the child's enthusiasm will contribute to the success of the course.

♣ Prepare your child for ski school to be happy
♣ Dress your child warmly. Gloves, adapted equipment, ski goggles and sunscreen.
♣ Wearing a helmet is strongly recommended
♣ Your child must have the participation card with the phone number of one of the parents
♣ Be on time for the start and end of the course, thank you!
♣ Your child progresses at his own pace, he must have fun above all.
♣ Trust our instructors and don't interfere in the lessons.
♣ Inform us of any possible health problems for your child
♣ Do not focus on the success of a level but on its progress
♣ Don't be disappointed if your child doesn't pass their level and get a medal. The important thing is that he had a great vacation.

  • In Diablerets, ski lift passes are free for children born in 2015 and after. (Magnetic support worth CHF 5.00 to purchase).

Our bank references

Banque cantonale Vaudoise, 1001 Lausanne
Count: 10 - 725 -4
IBAN: CH67 0076 7000 L089 3274 0
BIC BCVLCH2LXXX

In favor of :

Swiss Ski & Snow School
1865 Les Diablerets

  • Bank charges at your expense

Cancellation Insurance

Conditions of cancellation insurance

Cancellation insurance is offered to customers to cover lessons purchased from ESS Les Diablerets, in the event of illness, accident or when lessons do not take place due to the complete closure of the ski area.

1. Insurer
The insurer is ESS Les Diablerets
2. Policyholder
The policyholder is the customer who has purchased lessons and has taken out "cancellation insurance" with ESS Les Diablerets.
3. Insured elements
Lessons purchased from ESS Les Diablerets
4. Premium amount
5.75% of the total amount of lessons purchased.
The premium amount is never refunded.
5. Insurance validity
The insurance takes effect on the purchase thereof until the end of the period of lessons purchased from ESS Les Diablerets
6. Object of the contract
The insurer guarantees the reimbursement of lessons according to the conditions of the cancellation insurance.
7. Cancellation insurance conditions
Cancellation insurance will be effective in the following situations:

  • At more than 48 hours, cancellation and modification without charge
  • Less than 48 hours, cancellation on condition:
    a) In the event of illness of the insured person or his legal representative, on presentation of a valid medical certificate made during the period of validity of the insurance.
    b) In the event of an accident to the insured person or his legal representative, on presentation of a valid medical certificate made during the period of validity of the insurance.
    c) In the event of a breakdown, accident of the private vehicle during the journey to get to the meeting point (excluding breakdowns due to a problem with fuel or keys) on presentation of proof.
    d) In the event of total closure of the ski area.
    e) In the event of specificities related to COVID.
    f) * In the event of modification or postponement, administrative costs are not deducted.
    8. Refund
    ♣ The customer must inform ESS Les Diablerets during the validity period of the cancellation insurance and provide the supporting documents as soon as possible.
    ♣ The reimbursement is made within a maximum period of 30 days on the IBAN account that the insured will have communicated to ESS Les Diablerets
    ♣ Bank charges are the responsibility of the customer